FORA STUDIOS have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need your order number.
To start a return, please contact us at firstname.lastname@example.org. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how to get your package back to us.
Please send us an email first before attempting to send items back as you return may not be accepted. Contact us for any return questions at email@example.com.
Damages and issues
Please inspect your order upon receiving it and let us know within 24hrs if the item is defective, damaged or if you've received the wrong item, so that we can evaluate the issue and make it right for you.
Exceptions / Non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Please choose sale items carefully as unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method and price.
Unless the item being returned is faulty the cost to deliver the goods back to us will be deducted from your refund.
Please remember it can take some time for your bank or credit card company to process and post the refund too.